The Lumenere Group (TLG) ignites revenue growth and loyalty through impactful customer experiences
Most Frequent Question we get
“How can Brands and IP Owners consistently create exclusive, engaging VIP experiences that elevate brand loyalty and maximize revenue without straining their internal resources?”
Boost Growth with Elevated Experiences
The Lumenere Group (TLG) partners with Brands and IP Owners to co-develop and manage Official Brand Experiences that boost loyalty and revenue. We handle everything, giving you a competitive edge without straining your resources.
DID YOU KNOW
Companies that focus on customer experience and engagement grow revenues 4–8% above their market
What makes TLG Unique?
TLG partners with you to create and market official experiences, allowing you to focus on your core business while we handle VIP segments; boosting efficiency, revenue, and audience engagement. We provide long-term support to manage and evolve these experiences.
Maximize Your Impact
We don't just create events; we craft impactful experiences that captivate and convert discerning customers. From VIP lounges to exclusive dining and behind-the-scenes tours, our expertise and access to exclusive networks enable us to offer extraordinary experiences.
"Crafting unique experiences creates differentiation and growth— turn every interaction into an opportunity for growth."
Elevate Your Brand!
We believe that every experience is an investment in your brand’s future. Let’s elevate your customer experience to new heights together.
What We Offer
TURNKEY SOLUTIONS
From concept development, communications to post-event customer evaluations, TLG manages every aspect including marketing, sales, on-site delivery, and customer service.
WHITE LABEL EXPERIENCES
We place your brand front and center, seamlessly integrating it to create a unified and cohesive brand experience. Powered by TLG.
Our Value
As your official experience partner, TLG delivers unmatched hospitality and travel services. We innovate across platforms to provide exclusive access and memorable moments that resonate with your customers all year.
EXCLUSIVE EXPERIENCES
Want exclusive access to meet celebrities and athletes, or explore behind-the-scenes? We develop unparalleled experiences including backstage tours, on-stage photos, meet-and-greets, and Q&As to elevate your event.
VIP LOUNGE EXPERIENCE
VIP guests enjoy a premium lounge, accessible before and during events, separate from the main area. This exclusive space offers gourmet food, a premium open bar, and unique activities like photo ops and meet-and-greets with designers, celebrities, and thought leaders.
HOTEL + TRANSPORTATION
Boost revenue with all-inclusive packages that include hotel stays and transportation. We handle everything from round-trip transport to upgraded travel options, ensuring your guests enjoy a seamless, hassle-free experience.
Maximize Your Investments
Many companies launch events without fully capitalizing on them. The Result?
"HIGH EFFORT, BUT LOW ROI"Stop wasting your investments! TLG transforms your existing events into growth engines using our integrated approach and market insights for real results.
Case Studies
At TLG, we do more than plan events—we transform customer interactions into additional revenue opportunities.
CIMB Preferred Bank's 10-day initiative uses targeted psychology to deepen relationships and acquire new HNW clients, boosting ROI.
TLG, Marina Bay Sands and Avex Asia transforms concerts into an unparalleled VIP experience, catering to discerning clients.
Sansiri uses our consumer psychology to create unforgettable experiences and acquire high-net-worth clients, for their luxury properties.
Private Member's club uses our experience design to deepen engagement and drive referrals, leveraging psychology to attract affluent members.
Exclusive VIP Lounge offering personalized luxury experiences for high-net-worth client acquisition and deepening brand relationships.
The collaboration between Sony Pictures and Earth Hour leverages our experience design to amplify a movie premiere and promote environmental awareness.
Each case study reflects our strategic and experiential capabilities, offering insights into our processes and the impactful results we achieve. For privacy, some images are recreated with Generative AI technology, ensuring confidentiality while visually showcasing our work.
Frequently Asked Questions
Want to know more? Explore our common questions below.
Unleash Your Growth Potential
We define premium event access with unmatched, exclusive experiences.Leveraging our extensive network in entertainment and sports, TLG connects your audiences with extraordinary local and global opportunities.
Ready to Elevate Your Business?
Let's discuss how we can tailor our services to meet your specific needs and drive substantial growth for your brand.
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